Contacting Support

Trinus Forum Forums Trinus PSVR Contacting Support

This topic contains 2 replies, has 3 voices, and was last updated by loxai loxai 4 months, 3 weeks ago.

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  • Author
    Posts
  • #8242
    Avatar
    Ghost1
    Participant

    Tried for over an hour to email support. Failed.

    #8243
    Avatar
    cheater
    Participant

    try sending your email and waiting more than an hour?

    #8245
    loxai
    loxai
    Keymaster

    indeed, you need to be a bit more patient (I’m not going to reply at 2am, no matter how many times you spam 😉
    the response time is usually about a couple of days.
    If you are re-installing Windows/modifying PC/etc. often, need to reset your license frequently and don’t want to wait for support response, you can order a second license.
    This way you avoid delays (you can switch licenses while awaiting response) and also provide continued support to Trinus development.

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