Trinus can't detect PSVR (Alienware 15 Laptop)

Trinus Forum Forums Troubleshooting Trinus can't detect PSVR (Alienware 15 Laptop)

This topic contains 4 replies, has 2 voices, and was last updated by  ntblood 8 months, 1 week ago.

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  • #7688

    ntblood
    Participant

    Hi,
    I’ve installed the two drivers that come with Trinus and I can’t get Trinus to detect the PSVR even though it’s on and connected properly. I’m about to give up and return the PSVR if I can’t get this to work soon. I’m glad I didn’t have to pay for Trinus PSVR before trying the demo because I couldn’t get it to work. Here is where I am:

    I read this in the Trinus Trouble-shooting section, “The PSVR Box needs to be connected via hdmi directly to the gpu card (not motherboard hdmi ports)”
    So maybe my HDMI port on my Alienware 15 laptop goes to my motherboard and not my nVidia graphics card
    I do not see PSVR Control in Windows Device Manager,”Make sure the PSVR driver installed correctly. It should show as PSVR Control in Windows Device Manager>Universal Serial Bus Devices. ”

    I don’t have PSVR anything in Device Mngr. It does show under “Devices &Printers” in Control Panel but in Device Mngr it only shows up at the very bottom as “USBDeviceShare Stub” with a small green question mark next to it.

    Any ideas?
    Thanks

    #7689
    loxai
    loxai
    Keymaster

    Yes, the demo is there precisely to make sure everything works before purchasing.
    The problem here seems to be with the PSVR driver not being installed (since you mention it doesn’t show PSVR Control in device manager). The driver is installed during Trinus installation. If that failed, for whatever reason, you can still do so from Trinus itself, or manually. Check the help for that.
    If PSVR control still doesn’t show up, it’s likely a compatibility issue with your hardware or software. I have no suggestions for that. In that case, if you eventually find a solution, please come back and share it.

    #7690

    ntblood
    Participant

    Where is the Trinus PSVR driver so that I can install with admin rights. It’s not the same driver that’s in Trinus/ext folder right?
    I guess it might be a hardware issue with my Alienware 15 (2 yrs old) nVidian GeForce stand-alone GPU. Oh well, if this doesn’t work maybe I’ll try to get a Vive.

    Thank you

    • This reply was modified 8 months, 1 week ago by  ntblood.
    • This reply was modified 8 months, 1 week ago by  ntblood.
    • This reply was modified 8 months, 1 week ago by  ntblood.
    #7694

    ntblood
    Participant

    When I install the PSVR Driver is says it’s, “ready for use” with a green check mark next to it.

    #7695

    ntblood
    Participant

    I also get this message in Trinus, “One or more of your screens are not set to 1920×1080, SteamVR may not show correctly in VR.” My laptop monitor is set to 1920×1080 so I don’t know why I get this error. I don’t know how to set the PSVR headset’s resolution. Anyway, I want to get the PSVR driver installed properly but I did it manually with admin right. It finishes properly saying it’s ready.

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